常見問題
What is your bridal booking policy?
Bridal bookings are confirmed by Emerald Beauty - Makeup & Hair with a 20% deposit of the wedding day services and the bridal contract completed. The deposit is non-refundable and non-transferable. If time allows and you wish to add services, we will try to accommodate your request based on timing and availability. Note: for weddings forced to cancel due in Ontario being in stay at home orders because of COVID-19, we are allowing deposits to be transferred (pending availability) to the new wedding date.
When can I book my trial?
Trials are booked Monday to Friday, based on the availability of artist and client.
When do you recommend I book my trial?
We are happy to schedule a trial prior to securing our services. If you have already booked, we recommend booking your trial 1-3 months before your wedding date.
What is the earliest start time I can book?
At Emerald Beauty - Makeup & Hair, we are happy to start as early as you need us! If the set up time is before 6:30am, an early morning fee will apply per artist. Please contact us for more details.
What are your COVID-19 safety protocols?
All artists self screen before attending a wedding, they wear a face mask at all times and wear a face shield when applying makeup. Products and tools are cleaned with 70% alcohol and disposable product/tools used when possible. Any clients who have symptoms or have been around anyone who has tested positive are not allowed to receive services or be near the artists.